Jurel M. Sarangani

IT Support Intern

• Provided hardware and software troubleshooting support for agents, resolving technical issues to minimize downtime.
• Delivered IT support and technical assistance to keep system operations running smoothly across departments.
• Diagnosed and resolved network connectivity and workstation issues in a fast-paced BPO environment.

Technical / Graphics Intern

• Assisted with graphic design in Adobe Photoshop for on-air, Facebook page, and promotional materials.
• Operated OBS Studio for live broadcasting, managing audio/video feeds and broadcast quality.
• Performed hardware and software troubleshooting to keep studio equipment running.